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SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies …
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What is SiteSpect?
Key features include: - A/B, split, and multivariate testing campaign management - Targeting and personalization - Front-end usability testing - Back-end testing using Origin Experiments - Site acceleration with SiteSpect AMPS(R) - Mobile site and native app support
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SiteSpect Enterprise
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What is SiteSpect?
SiteSpect is an A/B testing and optimization platform that enables growing businesses to test changes to their website, mobile experience, and other digital properties.
SiteSpect enables users to test and personalize across the customer experience, from client-side look and feel to server-side functionality, engaging website visitors with the right experience at the right time. The platform is designed to empower marketers, developers, and IT professionals to create and run tests to help users make data-driven decisions, increase engagement, and improve site performance.
SiteSpect enables users to test and personalize across the customer experience, from client-side look and feel to server-side functionality, engaging website visitors with the right experience at the right time. The platform is designed to empower marketers, developers, and IT professionals to create and run tests to help users make data-driven decisions, increase engagement, and improve site performance.
SiteSpect Features
Testing and Experimentation Features
- Supported: a/b experiment testing
- Supported: Split URL testing
- Supported: Multivariate testing
- Supported: Multi-page/funnel testing
- Supported: Cross-browser testing
- Supported: Mobile app testing
- Supported: Test significance
- Supported: Visual / WYSIWYG editor
- Supported: Advanced code editor
- Supported: Page surveys
- Supported: Preview mode
- Supported: Experiment scheduler
- Supported: Experiment workflow and approval
- Supported: Dynamic experiment activation
- Supported: Client-side tests
- Supported: Server-side tests
- Supported: Mutually exclusive tests
Audience Segmentation & Targeting Features
- Supported: Standard visitor segmentation
- Supported: Behavioral visitor segmentation
- Supported: Traffic allocation control
- Supported: Website personalization
Results and Analysis Features
- Supported: Heatmap tool
- Supported: Click analytics
- Supported: Conversion tracking
- Supported: Goal tracking
- Supported: Test reporting
- Supported: Results segmentation
- Supported: CSV export
- Supported: Experiments results dashboard
Platform Integration Features Features
- Supported: API
- Supported: Web analytics integration
- Supported: Content Management System Integration
- Supported: Integration with CRM or DMP software
Additional Features
- Supported: A/B, split, and multivariate testing
- Supported: Targeting and personalization
- Supported: Interactive Control Panel for campaign management and reporting
- Supported: Mobile site and native app support
- Supported: Extensive capabilities to test every part of the customer experience
SiteSpect Video
How SiteSpect Works - Optimization For All Your Needs
SiteSpect Competitors
- Optimizely Web Experimentation
- Monetate
- VWO
- AB Tasty
- Adobe Test & Target
SiteSpect Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
| Supported Countries | SiteSpect clients are distributed globally. |
| Supported Languages | SiteSpect supports testing websites containing any language in single-byte or double-byte character format. The user interface is in English. |
SiteSpect Downloadables
Frequently Asked Questions
Key features include:
- A/B, split, and multivariate testing campaign management
- Targeting and personalization
- Front-end usability testing
- Back-end testing using Origin Experiments
- Site acceleration with SiteSpect AMPS(R)
- Mobile site and native app support
The most common users of SiteSpect are from Mid-sized Companies (51-1,000 employees).
SiteSpect Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SiteSpect is widely used as a primary A/B and MVT tool by various companies, including Digital & Wise and Expedia/Hotels.com. Companies choose SiteSpect for its robustness and flexibility compared to other testing tools. It has been used concurrently with other testing solutions, proving its reliability. The IT group primarily administers the tool, while the Marketing Department defines the tests and target campaigns.
Digital & Wise leverages SiteSpect's Conversion Rate Optimization Services to support their clients. The platform offers a fully managed testing service, allowing clients to take A/B and Multivariate testing seriously and build strong testing cultures within their business. SiteSpect is promoted as the right tool for the job due to its testing and targeting capabilities and quick deployment time.
In a Fortune 50 e-Commerce environment, SiteSpect is used to optimize sales and enhance the guest experience on web and mobile sites. Users value SiteSpect for its ability to alter code on the front-end before rendering, eliminating flickering or flashing caused by JavaScript changes. The tool also enables rapid implementation of hotfixes across entire websites. Expedia/Hotels.com has been using SiteSpect for three years and considers it the most powerful testing tool on the market.
Overall, SiteSpect has proven to be a versatile and reliable solution for companies looking to improve their digital experiences, optimize conversions, and implement fast fixes across their websites.
Users commonly recommend the following when using SiteSpect:
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Test before purchasing: It is suggested to test SiteSpect before making a purchase to ensure it meets specific needs and requirements.
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Work with support team and account representatives: Collaborating closely with the support team and account representatives of SiteSpect helps users learn how to use the platform effectively and get the most out of its features.
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Use code-based editor: Many users suggest utilizing the code-based editor instead of the visual editor in SiteSpect. This allows for more advanced customization and flexibility in creating tests and experiments.
It is important to note that while SiteSpect is considered a powerful platform for server-side testing, technical expertise is required for setup and administration. Users also recommend running a pilot with a clear set of tests before fully implementing SiteSpect. Additionally, involving key developers in meetings with SiteSpect sales can help fully understand the tool's requirements. Despite the higher costs, SiteSpect is often recommended for larger sites due to its scalability and agility without impacting performance.
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Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
We currently use SiteSpect as our primary A/B and MVT tool. It is primarily administered by our IT group, but the tests and target campaigns we drive with the tool are defined by the Marketing Department. We adopted SiteSpect initially because it seemed like the most robust and flexible testing tool of the competitors we considered. It's continued to be a reliable tool, and we've even used it concurrently with other testing solutions.
- One of the primary reasons we selected SiteSpect was the fact that the experience is flicker-free. From that standpoint, it is still more capable than any platform we've seen demonstrated.
- SiteSpect is very useful to run "target" type campaigns. For our purposes, we can quickly deploy changes that would require more lengthy core development times.
- SiteSpect's support is top notch, and the tool is so robust that almost any testing scenario can be realized.
- We've never been able to reconcile SiteSpect's analytics with our own, so the value of that offering is completely lost on us.
- SiteSpect isn't a business user friendly tool. We use either front-end or full-stack developers to build and deploy our tests. Without some front-end dev knowledge, a marketer would probably find SiteSpect intimidating or difficult to use.
- While SiteSpect is truly flicker-free, the functionality comes at the expense of an extra hop for our website visitors. This can add latency and complicate troubleshooting efforts.
- SiteSpect has definitely provided a consistent ROI on the testing front. I can't discuss specific numbers, but the tool has allowed us to generate revenue through successful tests and by streamlining certain optimization efforts.
- The technical knowledge required to successfully execute tests and campaigns in SiteSpect requires a meaningful investment in talented developers and capable analysts. I would expect a small or inexperienced organization to have a lot of difficulty getting the same value.
- SiteSpect has enabled us to deploy a lot of proof-of-concept experiences much more rapidly than we could have otherwise. As long as it is administered by capable staff, it is reliable and a great way to go to market rapidly.
We haven't seen any platform deliver the flicker-free performance of SiteSpect. While most platforms have improved their business user facing tools since we originally selected SiteSpect, we've never had any doubt about it's advanced capabilities. Any test we can imagine can be run through SiteSpect, and they have provided the support we required when we didn't have the expertise in-house to realize our vision. At this stage, I feel that SiteSpect's user interface lags behind the competition, but it's feature set can't be argued with.
Sitespect is an interesting platform. It is based and utilized for A/B testing purposes mainly. One of the major reasons to choose a tool like SiteSpect is the fact that it is not only client-side or front-facing and has the ability to alter the code being rendered on the front-end before it actually gets to the front-end meaning that you do not get the frustrating flicker or flash from code being changed by JavaScript after render. However it does also have some other unusual perks, it can be used to rapidly implement a hotfix across an entire website.
- It is able to intercept the code from your server, inject your code and then it continues on to the end-user's computer with virtually no speed interruptions.
- It has several different options for performing A/B tests from regular factors to client-side factors, and origin experiments.
- It is extremely flexible and configurable for the needs of your company or organization.
- SiteSpect has a number of areas that are a bit difficult for users to understand, the main one being traffic allocation. Without getting into a long example the basic fact is that if you have 10 experiments running, it is very possible to have a very difficult time understanding how much traffic is going to each test, which is obviously not ideal for A/B testing. This problem is being addressed and hopefully will be fixed before 2017.
- SiteSpect is very powerful, and it does have a GUI interface to help you make simple changes to your website, however to really use it to its potential, you will need developers who are comfortable with advanced CSS and JavaScript to use it.
- The workflow of setting up experiments in Sitespect is also a little counter-intuitive. This is being addressed and fixed, but as it sits currently it does take some getting used to.
- SiteSpect has had a huge impact on this business, being in the online retail market A/B testing can have enormous impacts especially when you are using it on a website that has millions of visitors a day.
- SiteSpect has also allowed us to rapidly implement hotfixes on several occasions where we had a known problem and fixing the problem on the production environment would take time, this gave us a kind of quick fix until we could implement the permanent solution.
Most of these other tools do not really have a direct comparison. Optimizely and Visual Website Optimizer (VWO) are both A/B testing tools that are similar in nature to SiteSpect. Both Optimizely and VWO are good tools and have their place, but they are not as flexible or as configurable as SiteSpect is. They are considerably easier to learn so it really comes down to what is the end goal, do you want a product that is relatively easy to use and can do a lot of things, or do you want a toold that is much more difficult to use but gives you complete flexibility to design your tests and implement them any way that you want? For this reason I would recommend Sitespect for people at large companies who have a team devoted to testing, and for most small/mid size companies who will not have testing be a dedicated part of their progress then maybe use something more like Optimizely or VWO instead.
We have been using SiteSpect for a number of years now at Digital & Wise. The SiteSpect platform is part of our Conversion Rate Optimisation Services. The product continues to help us support our clients. We offer a fully managed testing service on the SiteSpect platform, our clients take A/B and Multivariate testing seriously and have built strong testing cultures within their business, and we promote SiteSpect as the right tool for the job. It's testing and targeting capabilities and time to deployment are unmatched by another other tool on the market in our view.
If you're looking for a tool that is designed to help bring in significant insight and revenue to your business through testing, look no further.
If you're looking for a tool that is designed to help bring in significant insight and revenue to your business through testing, look no further.
- Segmentation & Targeting
- Analysis & Reporting
- Non Intrusive testing, no lines of code needed in the core deployment.
- Ability to test EVERYTHING!
- User Interface - But it's always improving
- Our clients see large revenue increases
- Insight and better customer service
- Budgetary spending analysis. E.g Do we really need lifestyle photography? etc.
- Optimizely,Visual Website Optimizer
SiteSpect is a whole different ball game when it comes to these other tools. SiteSpect is about creating a testing culture within your business for continual website improvements. These tests can be conducted without any developer intervention by our clients. Once SiteSpect is setup, we are free to test anything and everything. In the way it works, which I will not go into right now, it means with high traffic it doesn't show flicker effect of the variations or slow down our clients sites in any way.
No
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- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
- Positive Sales Experience with the Vendor
- Analyst Reports
We wanted a provider which was seen as a leader to offer our clients the best tools in the industry. We chose SiteSpect
We wouldn't. We have reviews of products annually and we still have not found a product which gives us the features, control or reputation that comes with using SiteSpect.
Score 3 out of 10
Vetted Review
Verified User
- Used for A/B and multi-variate testing via regex substitutions directly into the website source code.
- Great for programmers and those well-versed in regex, HTML, and JavaScript.
- Not as friendly to those without programmer coding expertise.
- Analytics require more of a learning curve to interpret.
- Tech-support and customer support are more left to in-company representatives than at SiteSpect themselves.
- Helped dictate web design (UI) via A/B and multi-variate testing. Allowed us to redesign user forms and registration pages.
- Helped contribute to the decision to add Facebook Connect (registration) to our homepage sign-up module.